PayPal Can't Handle Identical Home and Business Addresses

This one's for people who use PayPal for their home business.

Apparently, the PayPal system isn't able to use the same address for home and business. When I moved, I created a new address, set it as my home address, and updated my credit cards. Problem was, the old address was still listed as my business address.

• PayPal wouldn't let me delete the old address because I need to have a business address.
• There was no way to set the new address as my business address.
• I couldn't edit the old address to match the new address. PayPal would barf back a message saying, "To make a change to your address, please select the address you'd like to update and click the "Edit" button below."

The Workaround for Matching Street Addresses in PayPal

It looks like the only solution is to make the two address different somehow. Adding or omitting the space in the Canadian postal code doesn't help but I added a zero before my suite number and the PayPal website was fine with that.

The second time I phoned customer support they did basically the same thing except they put the suite and street numbers on "Address Line 1" and the street under "Address Line 2."

Another hacky solution but better than the first call: after walking me through the basic steps of changing my address she told me there was a problem with the system and that I should try again tomorrow.

What did we complain about before customer support? (-: